Our 100% happiness guarantee includes free shipping + returns!
We offer free size or style exchanges within 30 days of purchase. Contact our happiness team within 14 days of your purchase if you wish to return your item for a full refund.
To be eligible for a full refund, your item must be unused and in the same condition that you received it.
Gemandi jewelry is covered for life with our Lifetime Quality Coverage. We'll re-plate, reset crystals, or replace any damaged pieces, just send your Gemandi jewelry back to our jewelers 😘
To complete your return, exchange or get complimentary repairs, contact our happiness team with your order number at firstname.lastname@example.org
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Complimentary jewelry care
If you need complimentary jewelry care, send us an email at email@example.com. You'll send the ring back to us, and our jewelers will help restore the ring. If your skin oil type has extreme issues with wearing down the plating, you may be eligible for a complimentary upgrade to a .925 Sterling Silver option as we understand all skin oil types are different ❤️