Our 100% happiness guarantee includes free shipping + returns!
We offer free size or style exchanges within 30 days of purchase.
Contact our happiness team within 10 days of your delivery date if you wish to return your item for a full refund.
To be eligible for a full refund, your item must be unused and in the same condition that you received it.
Have an issue? We'll re-plate, reset crystals, or replace any damaged pieces, just send your Gemandi jewelry back to our jewelers 😘
To complete your return, exchange or get complimentary repairs, contact our happiness team with your order number at email@example.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Complimentary jewelry care
If you need complimentary jewelry care, send us an email at firstname.lastname@example.org. You'll send the ring back to us, and our jewelers will help restore the ring. If your skin oil type has extreme issues with wearing down the plating, you may be eligible for a complimentary upgrade to a .925 Sterling Silver option as we understand all skin oil types are different ❤️
Gemandi Crystals: 5A grade cubic zirconia cut by elite jewelers themselves
Swarovski Crystals: The brand name for 'lead glass crystal' that is cut by Swarovski's patented cutting machine
Gemandi Crystals: 8.5 - 9 (genuine diamonds rank at a 10)
Swarovski Crystals: 6 - 7 (susceptible to scratches)
Gemandi Crystals: refracts light similar to a diamond
Swarovski Crystals: less refractive than Zirconia (stated in their own FAQ)
Gemandi: Brass 3x dipped in 14k gold (Gemandi proprietary plating technique) | Sterling Silver Options | Vermeil Options
Swarovski: Silver, gold, or rhodium plated brass | Sterling Silver Options
Plating doesn't have to be cheap, most companies just choose to be cheap about it. Gemandi jewelers invested years of R&D to craft a better process
Each round is a different process that serves a specific purpose. Every Gemandi piece is finished with at least 5 micron thickness of high quality 14k gold: 5x the industry average for plating
For extra protection, we use an advanced sealing technique. This keeps the beauty of the gold lasting for years with proper jewelry care
Our jewelry pieces are designed & crafted as we would fine jewelry pieces, just without the high cost of pure gold & diamonds. We're so confident in our quality that we offer lifetime quality coverage. If any issues arise, we'll re-plate, reset crystals, or even replace your Gemandi piece for life ❤️
5 days to decide. Only pay for what you keep. Free shipping both ways.